Suzhou Wanex Energy Technology Co., Ltd. (“Wanex Energy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us via email, WhatsApp, phone, or other communication channels.
By contacting us or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Contact Details: Name, email address, phone number (e.g., when you reach out via WhatsApp or email).
Business Information: Company name, job title, or other professional details.
Communications: Records of correspondence (e.g., emails, WhatsApp messages, call logs).
Technical Data: IP address, browser type, or device information (if you visit our website).
2. How We Use Your Information
We use your data for the following purposes:
To respond to inquiries and provide customer support.
To deliver services, process orders, or fulfill contracts.
To improve our products, services, and communication.
To comply with legal obligations or prevent fraud.
3. Sharing of Information
We do not sell your personal data. However, we may share it with:
Service Providers: Third parties assisting with operations (e.g., IT, payment processing).
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Data Security
We implement reasonable measures (e.g., encryption, access controls) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on applicable laws, you may:
Request access, correction, or deletion of your data.
Your data may be processed in China or other locations where we operate. We ensure adequate protections under applicable laws.
7. Retention Period
We retain personal data only as long as necessary for the purposes outlined or as required by law.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website (if applicable) or provided upon request.
9. Contact Us
For questions or concerns about this policy, contact: Suzhou Wanex Energy Technology Co., Ltd. Room 862, 8th Floor, Mingxin Plaza, No. 14 Louyang Road, Suzhou Industrial Park, Suzhou 215000, China Email: support@wanexenergy.com Phone/WhatsApp: +86 18680656868
